Walmart Launches Health Clinics In Lucrative Florida Market

Walmart this week begins opening the first of five new doctor-staffed “Walmart Health” centers in the lucrative Florida market as the retail giant looks to expand low-cost healthcare services to tens of thousands of its customers.

Like the healthcare services the retailer’s Walmart Health business has rolled out in 20 locations across Arkansas, Georgia and Illinois in the last three years, the Florida facilities will feature an array of primary medical services, urgent care including X-ray services, dental and eye care, and behavioral health services as part of a new model being replicated into other markets.

“Two years after the launch of Walmart Health, we continue evolving and growing to make health care even more accessible to the communities we serve,” said Dr. David Carmouche, senior vice president of Walmart’s omnichannel care offerings.

Walmart’s Florida expansion comes as retail rivals CVS Health and Walgreens are spending billions of dollars adding more healthcare services to existing in-store clinics or attaching new primary care facilities to drugstores. In the case of Walgreens, the company is opening hundreds of doctor-staffed clinics through its $6 billion investment in the primary care company VillageMD while CVS has an array of outpatient expansions in the works from creating in-store HealthHubs with hundreds of new items to forming relationships with physicians to add new healthcare services to the more than 1,100 CVS MinuteClinics across the US that are staffed by nurse practitioners.

Walmart’s new Florida centers build on the first 10,000 square foot facility that opened in 2019 in Dallas, Georgia, where Walmart shoppers and patients in the community have taken to the concept. In Florida, Carmouche said the healthcare centers will be about 6,500 square feet. The Florida centers will also use the Epic electronic health record system, for a more “unified patient experience,” rather than each running on a different system, Carmouche said.

It’s a huge market opportunity for Walmart. Florida is already home to the second highest number of Walmart stores in the country, serving customers at more than 380 retail stores and employing more than 120,000 people, Walmart said.

Walmart conducted its own analysis showing a big need for primary care in the markets where it has long had retail services. In other markets, the company has seen double-digit percentage growth in healthcare services within months after opening new Walmart Health clinics, Carmouche said in an interview.

“With only one primary care doctor per 1,380 Florida residents, these Walmart Health centers will help address the demand for care in three major cities in the Sunshine State, delivering quality health care at the right time in the right setting, right next to many Floridians get their groceries,” Carmouche said in a statement announcing the Florida expansion. “We are part of these communities, and we are excited to bring more options for in-person and telehealth care services to our neighbors.”

Walmart said the Florida locations, which will be open seven days a week, are opening on the dates and in the locations that follow:

April 5, 2022: 7075 Collins Road (Jacksonville)

April 7, 2022: 1586 Branan Field Road (Middleburg)

April 12, 2022: 904 B Cypress Parkway (Poinciana/Kissimmee)

April 14, 2022: 3647 South Orlando Drive (Sanford)

June 7, 2022: 28516 State Road 54 (Wesley Chapel)

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